Lead Product Manager

• Conducted in-depth market, sentiment, competitor, user research and insight synthesis across 15+ global clients in healthcare, retail, tech, and education.
• Translated insights into actionable strategies and AI use cases, aligning leadership on feasibility and timing.
• Scoped and authored 40+ proposals outlining rationale, timelines, resourcing, and budget models, presenting multiple options with clear trade-offs to align executives on value and feasibility.

Notable Engagement | Global Petcare Brand

• Led cross-functional discovery for internal sales tool using Jobs-to-Be-Done, usage analytics, and user interviews.
• Introduced and established adoption of GenAI tools for concept validation, synthesis, and prototyping, accelerating time-to-insight and reducing discovery time by 40-60%.
• Reprioritized roadmap to accelerate anomaly detection by 5 years, closing sales visibility gaps.
• Delivered the tool’s first release with predictive anomaly detection and dashboarding, projected to reduce analysis time by 4 hours/week and increase anomaly awareness by 2–4 weeks, enabling early sales interventions and improved forecasting accuracy.

Director of Product

• Shaped end-to-end strategy for Web3 offset marketplace; launched MVP in 4 months, securing $2.5M contract.
• Scaled team from 2 to 30+ members across three cross-functional squads, enabling rapid MVP delivery.
• Owned roadmap and backlog for the overall platform while directly running the AI squad, overseeing sprint planning, backlog prioritization, and ceremonies.
• Partnered with data engineers to design ML pipelines and workflows, enabling predictive pricing feature.
• Negotiated service contracts, SLAs, and integration protocols to ensure reliability and scalability.
• Selected compliant payments vendor from 50+ options, aligning with regulatory requirements and coordinating with engineering and legal.
• Defined KPIs to measure platform scalability and reliability (e.g. transfer of 100K offsets for beta release).

Manager of Product

• Scaled product org by 2x; hired 20+ top performers and mentored 13 direct reports.
• Directed team to deliver 40+ digital products over two years across telecom, retail, media, and internal tools.
• Acted as escalation point for blockers; resolved issues to minimize impact on timelines.
• Optimized hiring, onboarding, and mentoring frameworks, enabling the product org to rapidly scale while halving new-hire time-to-productivity (8 to 4 weeks).

Lead Product Owner

• Owned both product strategy and daily delivery for enterprise clients in retail, telecom, QSR, and internal IT.
• Defined and prioritized features, user stories, and APIs to ensure alignment with business goals and technical feasibility.
• Facilitated Agile ceremonies, velocity tracking, and throughput optimization to keep delivery predictable.
• Partnered with engineering and design to shape workflows, wireframes, ontologies, and architecture.
• Used delivery metrics and product analytics to communicate trade-offs and align executives, delivery teams, and legal/finance partners under high-pressure timelines; avoided $300K+ in build costs by recommending a refined low-code solution over custom development in one case.
• Coached and trained employees and clients on Agile principles and tools; fluent in Scrum, Kanban, SAFe, and Waterfall, tailoring frameworks to fit team maturity and organizational goals; in once instance boostingthroughput by 40% at a national grocer through Lean and Agile practices.
• Managed discovery for a fast-food loyalty program; identified major UX issue from sentiment analysis of SaaS platform and persuaded vendor to improve usability.

Senior Software Quality Engineer

• Led QA for a Class II medical device, managing test strategy, FDA compliance, and offshore teams.
• Guided localization initiatives to support international expansion.
• Built QA outsourcing model to reduce costs and improve scalability.
• Reduced ramp-up time by 50% through structured onboarding and test traceability improvements.