Problem Solving & Decision-Making
Forecasted an 18-month timeline using just 3 months of data, enabling telecom client to optimize resources and deliver within two months of projection while at WWT.
Avoided $300K+ in build costs by recommending a refined low-code tool over a custom web app, enabling user self-service and meeting business goals, while with WWT.
Product Strategy & Vision
Launched Tolam Earth’s cloud-based carbon offset marketplace using Web3 and AI technologies. Secured $2.5M contract for start-up by delivering 0 to 1 in just four months. Developed a product strategy that adapted to changing crypto and financial markets.
Agile & Scrum Methodologies
Boosted grocery team throughput by 40% using Agile, Lean, and systems thinking, optimizing workflows with cycle-time and throughput metrics while at WWT.
Stakeholder Management
Led cross-functional product and delivery teams while managing complex stakeholder dynamics at WWT.
Used performance metrics and delivery data to communicate hard truths, align executive expectations, and keep strategy on track amid shifting priorities.
User Research & Validation
Led user research to identify 30+ jobs-to-be-done and critical pain points, shaping the initial roadmap and validating a predictive anomaly detection feature to support early sales intervention and improved forecasting.
Conducted market, competitor, sentiment, and industry trend analysis for 15+ clients across sectors, including retail, high-tech, education, healthcare, and more, while with Ciklum.
Metrics & Analytics
Analyzed usage data from existing sales tools at a global petcare company to uncover behavioral trends and inform opportunity framing and prioritization for a new internal product.
Communication & Leadership
Scaled a 40+ person team, hiring 20+ top performers while optimizing on-boarding and training programs at WWT.
Scaled organization to 4 cross-functional teams and 30+ total team members. Ensured alignment across engineering, legal, and marketing toward delivery of MVP and MMP at Tolam Earth.
Leveraged ontology design to create a common technical language across business and engineering, driving faster decisions and reducing miscommunication across multiple enterprise products at WWT.
Technical Acumen
Collaborated with data engineers and AI teams to map data workflows and enable consumption pipelines for machine learning capabilities at Tolam Earth.
Enabled successful integration of Tolam’s platform into partner systems by aligning teams on service contracts, data flows, and SLAs, reducing post-integration issues at Tolam Earth.
Drove modular architecture decisions with engineers, leveraging microservices and API gateways where appropriate to accelerate delivery timelines and enhance reliability at WWT.